How This FAQ Works for You
We put this page together because the same questions come up again and again — and you deserve a clear answer without having to contact support every time. Most of what you need is here: how to fund your account using bKash, Nagad, or Rocket; what happens after you request a withdrawal; how to get back into your account on a new
phone; and what to do if a deposit doesn't reflect. Each answer below is written for how the platform actually works, not a generic template. If something isn't covered, our support team is reachable via live chat and handles account queries directly. Players in Dhaka and across Bangladesh can also reach us through the in-app help button — no need to leave
the lobby.
- bKash
- Nagad
- Rocket
- Live Chat Support